Communication

Working as a collective should brings results beyond the reach of an individual but if a team is not managed efficiently success can all too often be measured by individuals – not the team.

Fear is a survival instinct but in modern life the times for fear should be greatly reduced in the day-to-day, and definitely in a business environment. In fact it may be that fear is actively holding you back in a business environment where such trepidation over taking risks is unnecessary and serves little purpose. 

If you don’t believe in your product no-one else will – this well tested saying carries a lot of weight because it really is true.

Confidence is contagious. If you exude confidence when discussing your business that translates into potential customers also having confidence in your product – and more importantly being willing to invest in it.

But what happens when you have every faith in your product but fail to put that into words? This can be the difference when it comes to making a success of your business.

Over time, every successful salesperson comes to the conclusion that having the proper selling posture during the sales interview is critical. Many sales people are still struggling to understand this concept.

When we talk about posture, we are talking about the attitude reflected in the communication of the salesperson. We know that the message we send in our communication is made up of our body language, our tonality, and our words. However, how we mix those three elements creates a particular attitude that is palpable to our receiver.

There are three primary language postures.

The best definition of a heated political climate is the constant “clarification” of what was said yesterday, the day before, and the day before that. When what you said is not what is heard – or if what you heard was not what was said – that is “mutual mystification.”

Actress Lily Tomlin said it best, “Have I reached the party to whom I am speaking?”