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On behalf of Sandler Training, our thoughts are with our clients and their families and businesses impacted by COVID-19. We are committed to working with you to help you and your business through these extraordinary times. Sandler Training is open but operating remotely in accordance with recommendations by WHO and the UK government to do our part to help ‘flatten the curve’ for the NHS . We’re here for you and the community. Please don’t hesitate to call or email us to talk through your concerns. Best wishes for the health and safety of your families, teams, and clients.
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Bristol | berkeley.harris@sandler.com
 

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Management & Leadership

Working as a collective should brings results beyond the reach of an individual but if a team is not managed efficiently success can all too often be measured by individuals – not the team.

Fear is a survival instinct but in modern life the times for fear should be greatly reduced in the day-to-day, and definitely in a business environment. In fact it may be that fear is actively holding you back in a business environment where such trepidation over taking risks is unnecessary and serves little purpose. 

Leaders are chosen for the qualities that have helped them to shine, but when it comes to management it is how those traits are used to nurture others that really matters.

We hire salespeople who claim good past results and appear professional and competent at interview and then they fail to hit agreed targets. Why is that?

Small business owners tend to stay small because they do not install systems and processes into their business. Most owners want to hire “experienced” sales people. The mentality is to hire someone, teach them about their products and services, then expect the person to “go sell”. What’s the problem? If we hire experienced sales people, once they learn the product or service, they should be good to go, right?

I am a terrible “bah humbug!” when it comes to “trick or treat” but I do take a keen interest in Ghosts.